Membership Gift & Stadium Access Cards

New Members | Existing Members and Season Ticket HoldersLost/ Stolen Cards 

 

New Members

 

Delivery of Membership Gift & Stadium Access Cards 

All new members will receive an email when their Stadium Access Card is on its way. Please allow up to 4 weeks for this to be sent.

Junior members under 15 will receive a membership pack, and their card will be contained in the pack.

All members who are 16 and over will receive a voucher redeemable in the Spurs shop, which will be emailed to them shortly after their stadium access card is dispatched.

Please allow 14 days for UK deliveries and at least 21 days for international deliveries.

 

Accessing your tickets

Members' tickets will automatically be loaded onto their stadium access cards. If you forget to bring your stadium access card, you can still access your ticket via the official Spurs app. 

If your stadium access card hasn't been dispatched and you have tickets to an upcoming game, you will either be sent a paper ticket or e-ticket no later than 48 hours beforehand. 

If you do encounter any issues on matchday, you can visit the Paxton House Ticket Office where staff will be able to issue you with a replacement ticket, subject to photo ID being produced. (The Paxton House Ticket Office opens four hours before kick-off.)

 

 

Existing Members and Season Ticket Holders

 

Delivery of Membership Gift & Stadium Access Cards 

All existing members should have received their membership gift for the 2019/20 season. The stadium access card used during the 2018/19 season remains valid for the 2019/20 season. 

One Hotspur stadium access cards look like this:

membershipcard.png

Season ticket holders' stadium access cards look like this:

season_ticket_card.png

 

Accessing your tickets

Members' tickets will automatically be loaded onto their stadium access cards. Season ticket holders sitting in their usual seat will also have their tickets loaded onto their stadium access cards. Alternatively, tickets can also be accessed using the official Spurs app.

 

Lost/Replacement Stadium Access Cards

If your stadium access card has been lost or stolen, to request a replacement you will need to call the ticket office on 0344 844 0102 (option 2), or +44 (0)20 7998 1068 (option 2) if calling from overseas. Lines are open Monday-Friday, 9.30am-5pm. Please note that there is a £15 charge per card reprinted.

 

 

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