When the Ticket Share platform is live for the game you're not able to attend, please follow the steps below. Please note that the Ticket Share platform only opens for Season Ticket Holders and Premium Members for games included in their season ticket.

• Login to your eTicketing account 
• Click the circle human icon which will be in the top right hand corner of your screen
• Navigate to ‘Manage Tickets’
• The next available fixture will be listed, if not, select the fixture that you're unable to attend
• Select the seats that you wish to share from those available within your network.
• Click 'Forward to Friend'
• Choose who you would like to share your ticket(s) with from those listed in your 'My Network'
• Your friend or family member will then be notified by email and asked to 'accept' the ticket

If your friend/family member hasn’t accepted their ticket, you can cancel your request. However, once the ticket has been accepted it is not possible to reverse this.

Please note that gifted tickets must be accepted in order to be valid for use.

Concession tickets can be shared with Adults at no additional cost.

For Premier League games, once open, you can use the Ticket Share platform to forward your general admission ticket to any supporter in your network. Supporters are reminded that they remain responsible for any tickets that they choose to forward.

Please note that the Club reserves the right to limit who tickets can be gifted to in certain circumstances.

It is possible to gift a ticket to supporters who are not Members via Ticket Share when there are no sale restrictions in place. When this is the case, it is not necessary for them to purchase a One Hotspur Membership, but they must have an account which they can create for free via our e-ticketing site. 

Supporters who have an account will have their own unique CRN. You can use this CRN to add them to your network, after which you will be able to gift tickets to them via Ticket Share.

For games with restrictions, it may not be possible to share tickets with non-members.

Yes, concession tickets can be shared with Adults, and Adult tickets can be shared with supporters who qualify for concessions.

No, tickets can only be forwarded via the online Ticket Share platform.

Can I use Ticket Share for a Disabled Access seat?

Yes, please contact access@tottenhamhotspur.com for further details, making sure to include the CRN of the Access supporter to whom you are trying to gift your ticket. Please note that as these are dedicated accessible seating areas you will only be able to share with other Access Scheme members.

Is there a charge for forwarding a ticket via Ticket Share?

There is no fee for the use of the Ticket Share platform.

If the recipient has not accepted your ticket offer, you will have the option to cancel the pending offer. If they have already accepted the ticket then this cannot be reversed.

Unless you cancel your offer, the recipient will be able to have the option to accept your ticket until just before kick-off.

In the event of the ticket not being accepted, your ticket will remain valid for the game.

If the ticket has been declined, it will remain valid for you to use. Alternatively, you can also select another person to transfer your ticket to.

You can forward your ticket via Ticket Share as many times as you wish. However, the Club does reserve the right to monitor activity on Ticket Share and discuss ticketing requirements with individual supporters at the end of each season if appropriate.

No, Ticket Share is the only official and legal way for supporters to transfer tickets, though they can be listed for resale via the Ticket Exchange when that platform is open.

The Club reserves the right to take strong action against anyone found to be passing or selling on their ticket unofficially.

All tickets accepted via Ticket Share will be sent to the recipient as a digital download link which they must download onto their own compatible mobile device - if they do not own one, or are using a Photo ID Stadium Entry card, they can contact us for an alternative option.

If the Ticket Exchange platform is open for the game you're unable to attend and you would like to list your ticket for resale, please follow the steps below. Please note that, if open, only Season Ticket Holders and Premium ticket holders are able to list their ticket.

• Log into your account: https://www.eticketing.co.uk/tottenhamhotspur/
• Once signed in, on the home screen click the link under ‘Manage Tickets’.
• Select the fixture you are unable to attend (it will show once the game is on sale and available on the Exchange platform).
• Select the seats that you wish to list for resale from those available within your network.
• Click ‘Sell on Ticket Exchange’. Then click ‘Review Order’, ensure that you have agreed to the terms and conditions, then press ‘Complete Purchase’.
• You will receive an email to confirm your seat has been listed successfully. If your seat sells, you will also receive an email notifying you of this.

Please note that the Ticket Exchange opens at the Club's discretion.

Tickets listed on the Ticket Exchange will be subject to the same restrictions of sale in place on all standard general admission tickets for any given fixture. For example, if a game is on sale to Members only, then only Members will have access to the Exchange platform. 

All tickets sold on the Ticket Exchange platform are for the use of home supporters only.

Yes, you can list your ticket for sale.

Yes, you can still list your ticket for sale online for other members of the Disability Access Scheme to purchase. Should you have any queries, please call 0344 844 0102 (select Access option).

As one of your Premium Membership benefits, members can resell their seats at face value using the Ticket Exchange.

Twice yearly the money accrued from these sales in your e-ticketing wallet is transferred to your premium membership account and applied as credit towards your upcoming seasonal invoice.

Tickets for home Cup games cannot be sold on the Ticket Exchange by Season Ticket Holders. This applies both to those registered on the Automatic Cup Ticket Scheme and those who bought tickets on an individual basis. Any Season Ticket Holder unable to attend a given home cup game may request a refund up to seven days before the game.

1882 Season Ticket Holders who have domestic home Cup games included in their season ticket may list their seats on the Exchange for those games if it is open.

If your seat has not been sold, you will be able to cancel the listing via your online account. If it has sold then you will not have this option.

No, Ticket Exchange listings can only be submitted through your online ticketing account.

No, supporters are not charged for selling on the Ticket Exchange.

If your seat sells, you will receive a credit for the prevailing match ticket price for the fixture's category in accordance with the Ticket Exchange terms and conditions. The exact amount will vary depending on your seat's price class and the category of game.

For general admission Season Ticket Holders, as soon as your seat sells for a particular game, your account will be credited with the relevant funds. If you have a UK bank account, you can request to withdraw these funds via a BACS transfer. (Cashback requests are processed on a monthly basis – see Account Cashback for further details.) Any funds left in your account at the end of the season will be applied against the cost of your season ticket renewal next season.

For Premium members, twice yearly the money accrued from Ticket Exchange sales in your e-ticketing wallet is transferred to your premium membership account and applied as credit towards your upcoming seasonal invoice.

You can list your ticket for resale as many times as you wish per season. However, the Club does reserve the right to monitor activity on the Ticket Exchange and discuss ticketing requirements with individual supporters at the end of each season if appropriate.

No, the Ticket Exchange is the only official and legal way for supporters to resell their seats. You can also forward your ticket to someone in your network via Ticket Share. The strongest possible action will be taken against anyone selling their ticket via any unofficial routes.