Now that we have had a year at the new stadium, and as we look ahead to next season, we are keen that fans have an opportunity to change seats should they wish to do so and we shall use the time now available to plan possible moves. Relocation will be subject to availability.
All Season Ticket Holders have been sent an email containing a Seat Relocation Form, which they can submit in order to request a seat move for the 2020/21 season.
Please see the following FAQs for further information:
- I have submitted my relocation form - what happens now?
- Do I have to accept whatever new seat is offered to me?
- What happens if I decline the seat that is offered to me?
- I made a mistake on my form - what should I do?
- I want to move with a group of people - do we all need to submit a relocation form?
- I would like to swap with someone - how do I go about this?
I have submitted my relocation form - what happens now?
If you have submitted your form, all you will need to do is make sure you renew your current season ticket when prompted. This will ensure that you do not lose it.
If we are able to offer you a relocation based on the preferences you have indicated, we will be in touch to let you know. Though we will make every effort to accommodate your request, please note that relocations are not guaranteed.
Do I have to accept whatever new seat is offered to me?
No, you are under no obligation to accept any seat that we offer you, nor will any seat move be actioned without your express permission.
If we are able to offer you a relocation, we will contact you and at that stage you will have the option to either accept the offer or decline it.
What happens if I decline the seat that is offered to me?
If you decline your offer then you will still be able to keep your current seat. However, due to the volume of requests received, we will not be able to discuss any further options with you.
I made a mistake on my form - what should I do?
We strongly urge all supporters to check that the information provided on their relocation form is correct. However, if your form contains an error, you will be able to submit a new form with the correct information. Please be aware that doing so will automatically invalidate your original form.
I want to move with a group of people - do we all need to submit a relocation form?
Yes, you will all need to submit a form in your own right, but you will still be able to indicate on your form who you would like to move with.
I would like to swap with someone I know - how do I go about this?
Please ensure that you both renew your current season tickets when invited to do so. When you have both renewed, please contact us directly. There is no immediate need to complete and submit the form.
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