Submit a request
Order Enquiries, Tracking & delivery, & Return Policies
I'd like to order
Last Order Dates - Christmas 2021
Problems when placing an order
When will my Debit/Credit card be charged?
Shop Delivery Options & Information
One Hotspur members discount
Spurs store locations & opening hours
Track your shop order
Process for Lost Parcels
Returning items for a refund or exchange
Why can't I return my personalised shirt?
Spurs Shop Returns
How can I return an item for a refund?
How can I return an item for an exchange?
Damaged / Faulty Items
Personalised Items and Other Exclusions
Tottenham Hotspur Returns Address
Retail terms & conditions
Your personal details and security
Matchday programme pre-order print & digital