Buying Tickets Guide and FAQs

Tickets for Tottenham Hotspur games are released in dedicated sales windows throughout the year. Becoming a One Hotspur Member gives you priority access to tickets, the option to purchase via Ticket Exchange and a variety of exclusive benefits. Members can purchase one ticket per membership for each fixture (subject to availability) during the priority access period, though it may be possible to purchase more if a game reaches Guest or General Sale. 

 

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Frequently Asked Questions

 

How can Members buy tickets?

Ticket on-sale dates are advertised on the Club's ticketing page, with tickets being released first to One Hotspur + Members, followed by One Hotspur Members. When tickets are on sale for your tier of membership, log into your account and select the fixture you would like to attend to check availability. Seats released by the Club will be listed in blue, and seats listed for sale on the Ticket Exchange will be outlined in red. (Ticket Exchange purchases are strictly non-refundable.)

 

Can Members buy tickets in a group? 

Ordinarily, Members are only able to purchase one ticket each. However, if a group of Members would like to purchase tickets together, this is possible if they are all part of each other's networks. See My Network for further information about adding other supporters to your network. Subject to availability, you will be able to add multiple seats to your basket and reassign them to other Members in your network prior to checkout. Please note that you will be unable to purchase tickets for a One Hotspur Member if tickets are only on sale to One Hotspur + Members.

 

Can non-Members buy tickets?

If a game is only on sale to Members, it will not be possible for non-Members to purchase tickets. If a game is on Guest Sale, it may be possible for a Member to purchase a ticket on your behalf - however, you will only be able to purchase a ticket for yourself in the event of a game reaching General Sale.

 

How many tickets can I buy?

During the One Hotspur priority windows, Members are able to purchase one ticket each, subject to availability. In the event of a Guest Sale, it is usually possible to purchase an additional three tickets, though this may change from fixture to fixture. In the event of a General Sale, it is usually possible to purchase up to six tickets, though again this may change dependent on the fixture.

 

How can I buy tickets if travelling from overseas?

Due to the high demand for match tickets, all supporters are required to follow the same sales process, even if they are travelling from overseas to view the game. As we are unable to guarantee that games will reach General Sale, you may wish to consider purchasing a One Hotspur membership. Whilst membership does not come with the guarantee of securing a ticket, it will give you the best possible chance as you will receive access to the Members' priority windows and earlier access to Ticket Exchange.

 

How much are tickets? 

The price of tickets varies according to the category of game and where you choose to sit. Pricing details for the 2019/20 Season are as follows:

Different pricing models, including family packages, may operate for certain domestic Cup fixtures. If so, specific details about this will be announced when each of those Cup games goes on sale.

 

Do you offer concession pricing?

Concession pricing is applicable in certain blocks, detailed in the price charts above. If it is available in the block you have chosen, you will have the option to select the applicable price class prior to adding the seat to your basket. If it is not available in the block you have chosen, all tickets will be offered for sale at the Adult price.

Where applicable, concession pricing is offered on the following types of ticket:

  • Junior - under 18s
  • Young Adult - (18-21)
  • Senior (over 65)

Concession pricing does not apply to tickets purchased on Ticket Exchange.

 

What is a Guest Sale? 

If a game has not sold out to One Hotspur Members, it may reach Guest Sale. This means that Members will have the option to purchase extra tickets where availability allows. Usually it is possible to purchase up to three extra tickets per membership during Guest sales, though this number may vary from game to game. Non-Members cannot purchase tickets for themselves during Guest Sales, and we are unable to guarantee that any given game will reach this sales phase.

 

What is a General Sale / Restricted General Sale?

If a game has not sold out either to One Hotspur Members or at the Guest Sale stage, it may reach General Sale. In this instance, any supporter will be able to purchase tickets subject to availability. No membership is required - all they will need is an account, which is free to create. Usually it is possible to purchase up to six tickets per transaction during General Sales, but this number may vary from game to game.

In some cases, a General Sale will be Restricted. This means that, whilst no membership is needed to purchase tickets, you will have to have registered your account with us prior to a specified date in order to be eligible to make a booking. Decisions to place restrictions on a General Sale are made in conjunction with the Metropolitan Police, local authorities and the Club's Safety teams and we are unable to make any exceptions.

We are unable to guarantee that any given game will reach either General Sale or Restricted General Sale as ticket availability will vary from fixture to fixture.

 

When will each game reach Guest / General Sale?

We are unable to guarantee that any given game will reach either Guest Sale or General Sale. As such, the best way to increase your chances of purchasing a ticket would be to purchase a membership.

 

Can I buy tickets to an away game?

It is not possible to purchase tickets for away games in the same way that you can for a home game. As we are only given a limited allocation of tickets by the home team, any supporter hoping to attend must submit an application to do so. Due to the very high demand, often only season ticket holders are able to submit an application. Where the number of applications received outweighs our allocation, tickets will be distributed on a ticketing point basis. 

 

Do children/babies need a ticket?

Yes, all supporters entering the Stadium, regardless of age, will have to purchase their own ticket. This includes babes in arms. This is a safety requirement which we must adhere to in order to remain compliant with our Stadium licensing conditions.

Whilst we do not prohibit babes in arms from coming into the Stadium, we do ask all parents and guardians to carefully consider if a football stadium is an appropriate environment before bringing a very small child to the ground.

Supporters under the age of 18 will qualify for Junior pricing in areas where concessions apply.

 

 

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