Buying Tickets Guide and FAQs

Tickets for Tottenham Hotspur games are released in dedicated sales windows throughout the year. Becoming a One Hotspur Member gives you priority access to tickets, the option to purchase via Ticket Exchange and a variety of exclusive benefits. Members can purchase one ticket per membership for each fixture (subject to availability) during the priority access period, though it may be possible to purchase more if a game reaches Guest or General Sale. 

 

Priority_Windows.png

 

Frequently Asked Questions

 

When will tickets go on sale for games in the 2024/25 season?

As in recent years, there will be seven on-sale windows in which tickets for two or three Premier League matches at a time will be released for sale. Matches will be sold individually and not as packages.

There will continue to be a 24-hour priority window for One Hotspur + Members to purchase tickets from 10am on a Monday morning. Tickets will then be released to all Members from 10am on a Tuesday morning. Dedicated priority windows for Members registered on the Club's Access Scheme will open at 2pm on the same dates.

An overview of all on-sale dates for Premier League matches may be found here

 

How can Members buy tickets?

Ticket on-sale dates are advertised on the Club's ticketing page, with tickets being released first to One Hotspur + Members, followed by One Hotspur Members. When tickets are on sale for your tier of membership, log into your account and select the fixture you would like to attend to check availability for.

Members also have the opportunity to purchase tickets on the Ticket Exchange, which is a platform where Season Ticket Holders list their tickets for resale for face value. The Ticket Exchange will open when all tickets available from the Club have sold out.

Please note, seats listed on the Ticket Exchange are strictly non-refundable and are listed in pink.

 

 

Can Members buy tickets in a group? 

Ordinarily, Members are able to purchase one ticket each. However, if a group of Members would like to purchase tickets together, this is possible if they are all part of each other's networks. See My Network for further information about adding other supporters to your network.

Subject to availability, you will be able to add multiple seats to your basket and reassign them to other Members in your network prior to checkout. Please note that you will be unable to purchase tickets for a One Hotspur Member if tickets are only on sale to One Hotspur + Members. 

 

What should I do if tickets are sold out?

If you are a Member and haven't been able to purchase a ticket during an on-sale window, we would encourage checking back regularly. Any returned tickets will be listed on our e-ticketing website as soon as they become available.

Additionally, when tickets available from the Club have sold out for a fixture, the Ticket Exchange platform will open, providing Members with a further opportunity to purchase tickets. Seats released by the Club are listed in blue, and seats listed on the Ticket Exchange are listed in pink. (Please note, Ticket Exchange purchases are strictly non-refundable.)

 

Can I purchase tickets on another website if you have sold out?

Tickets should only ever be purchased directly through the Club or one of its official sellers. 

Tickets advertised on unauthorised websites/agencies, social media sites or from touts should always be avoided. They will be invalid and you are likely to be refused entry or ejected from the stadium. 

As a reminder, the touting of match tickets is a criminal offence which prevents genuine supporters from accessing tickets. The Club will continue to operate a zero-tolerance approach to this practice and will take the strongest possible action against anyone found to have sold tickets on unofficially, in accordance with our Sanctions and Banning policy.

 

Can non-Members buy tickets?

If a game is only on sale to Members, it will not be possible for non-Members to purchase tickets.

If you are not a Member, it may be possible for a Member to purchase a ticket on your behalf if a game is on Guest Sale - however, you will only be able to purchase a ticket for yourself in the event of a game reaching General Sale.

Please be aware that due to the popularity of tickets, most matches are unlikely to reach Guest Sale or General Sale. We would therefore strongly encourage you to purchase a membership if there is a particular game you would like to attend.

 

 

How many tickets can I buy?

During the One Hotspur priority windows, Members are able to purchase one ticket each, subject to availability.

In the event of a Guest Sale, it is usually possible to purchase an additional three tickets, though this may change from fixture to fixture.

In the event of a General Sale, it is usually possible to purchase up to six tickets, though again this may change dependent on the fixture.

 

How can I buy tickets if travelling from overseas?

Due to the high demand for match tickets, all supporters are required to follow the same sales process, even if they are travelling from overseas to view the game. As we are unable to guarantee that games will reach General Sale, we would strongly encourage purchasing a One Hotspur membership. Whilst membership does not come with the guarantee of securing a ticket, it will give you the best possible chance as you will receive access to the Members' priority windows and access to the Ticket Exchange once open.

 

How much are tickets? 

The price of tickets varies according to the category of game and where you choose to sit. 

Pricing for the 2024/25 season is as follows:

Different pricing models, including family packages, may operate for certain Cup fixtures. If so, specific details about this will be announced when each of those Cup games goes on sale.

 

Do you offer concession pricing?

When purchasing matchday tickets, concession pricing is applicable in certain blocks subject to availability.

If it is available in the block you have chosen, you will have the option to select the applicable price class prior to adding the seat to your basket. If it is not available in the block you have chosen, all tickets will be offered for sale at the Adult price.

Where applicable, concession pricing is offered on the following types of ticket:

  • Junior - under 18s
  • Young Adult - 18-21
  • Senior - over 65*

Concession pricing does not apply to tickets purchased on Ticket Exchange. Please also note that concession offerings may vary for Cup games.

*From Season 2025/26 the qualifying age for a senior concession will come into line with the State Pension Age (SPA), ie. 66 years. It will continue to rise in line with future changes.

 

What is a Guest Sale? 

If a game has not sold out to One Hotspur Members, it may reach Guest Sale. This means that Members will have the option to purchase extra tickets where availability allows. Usually it is possible to purchase up to three extra tickets per membership during Guest sales, though this number may vary from game to game. Non-Members cannot purchase tickets for themselves during Guest Sales, and we are unable to guarantee that any given game will reach this sales phase.

 

What is a General Sale / Restricted General Sale?

If a game has not sold out either to One Hotspur Members or at the Guest Sale stage, it may reach General Sale. In this instance, any supporter will be able to purchase tickets subject to availability. No membership is required - all they will need is an account, which is free to create. Usually it is possible to purchase up to six tickets per transaction during General Sales, but this number may vary from game to game.

In some cases, a General Sale will be Restricted. This means that, whilst no membership is needed to purchase tickets, you will have to have registered your account with us prior to a specified date in order to be eligible to make a booking. Decisions to place restrictions on a General Sale are made in conjunction with the Metropolitan Police, local authorities and the Club's Safety teams and we are unable to make any exceptions.

We are unable to guarantee that any given game will reach either General Sale or Restricted General Sale as ticket availability will vary from fixture to fixture.

 

When will each game reach Guest / General Sale?

We are unable to guarantee that any given game will reach either Guest Sale or General Sale. As such, the best way to increase your chances of purchasing a ticket would be to purchase a membership.

 

Can I buy tickets in a safe standing area?

The following areas of our South Stand are designated for safe standing:

  • Rows 1-29, Blocks 248, 249, 250, 251, 252, 254, 256, 257, 258, 259, 260
  • Rows 71-82, Blocks 323, 324, 451, 452, 453

Junior concessions are not available in the Safe Standing area in our single-tier South Stand as this area is not deemed suitable for children. We strongly advise against purchasing tickets for any Junior supporters in these areas.

Safe standing is also permitted in the Away section.

 

 

Can I buy tickets to an away game?

It is not possible to purchase tickets for away games in the same way that you can for a home game. As we are only given a limited allocation of tickets by the home team, any supporter hoping to attend must submit an application to do so. Due to the very high demand, often only Season Ticket Holders are able to submit an application. Where the number of applications received outweighs our allocation, tickets will be distributed on a ticketing point basis. 

 

Do children/babies need a ticket?

Yes, all supporters entering the Stadium, regardless of age, will have to purchase their own ticket. This includes babes in arms. This is a safety requirement which we must adhere to in order to remain compliant with our Stadium licensing conditions.

Whilst we do not prohibit babes in arms from coming into the Stadium, we do ask all parents and guardians to carefully consider if a football stadium is an appropriate environment before bringing a very small child to the ground.

Supporters under the age of 18 will qualify for Junior pricing in areas where concessions apply.

 

Back to Top

Question not answered? Try searching again or contact us.
Have more questions? Submit a request