Shop Delivery Options & Information

**COVID-19 Update April/May 2020**

We will continue to aim to dispatch all orders within the usual time frame, though please be advised your order may take slightly longer to process than normal. This is in order to allow our Warehouse team to continue working safely whilst following Government guidance on safe distancing.

Royal Mail have a number of contingency plans in place to ensure that deliveries are not adversely affected by the ongoing Coronavirus pandemic. If you are based in the UK and have selected standard delivery, you can trace the status of your parcel via the Royal Mail website or the Royal Mail app

If you are based overseas, please be advised that there may be delays where couriers have reduced their services or been affected by the reduction in international transport capacity. However, we will continue to monitor the situation and will update you should there be any changes to your order. 

 

Delivery Charges | Track your order

Delivery Charges / Postage & Packaging Charges

All orders are usually sent out by registered post and all goods are insured for loss or damage. We ensure that all items have appropriate packaging to alleviate the possibility of damage.

Postage and packing include VAT.

For full details on postage and packing rates for UK and International orders please see information below.

 

How long will it take to deliver my order?

We endeavour to deliver your goods within 2 - 6 working days (UK) however, delivery times may be extended during peak periods.

We do offer a next day express delivery service for UK orders (mainland only) and if the order is placed before noon.

For further information on delivery timescales please check our full delivery terms and conditions.

 

How do I track my order?

Use our simple order tracker, enter your order number (if you don't have your order number, you can enter your email address to have it re-sent to you).

For information about your order status see Checking the status of your order.

Track your order

 

 

How much does delivery cost?

 

UK Delivery

  • Free on orders over £90
  • £4.99 - Standard Delivery (2-5 Working Days)
  • £8.99 - Express Delivery (Next Working Day When Placed Before 2pm)*​

If ordering on a Friday before 2pm, your order will be despatched on the Friday for delivery on the next Monday. When ordering after Friday 2pm - Monday 2pm your parcel will be despatched on the Monday and ready for delivery on Tuesday.

* If you live in Scotland, Northern Ireland, Isle Of Man, Channel Islands, Isle of Wight or the Scilly Isles you will need to place your order before 12 noon in order to get it the next day.

 

International Delivery

Country / Region Cost of Standard Delivery Cost of Express Delivery Free Standard Delivery Threshold Approx. Standard Delivery Days*
USA $8 $12 $110 x-30
Canada $10 $18 $150 x-30
Australia $10 $18 $170 x-30
EU €8 €12 €100 x-30
South Korea
₩10,000 
₩20,000
₩150,000
x-30
Norway 90 NOK 135 NOK 1100 NOK x-30
Denmark DKK 70 DKK 100 DKK 750 x-30
Sweden SEK 95 SEK 150 SEK 1100 x-31
Rest of World £12 £20 £100 x-31

 

x From date of parcel dispatch

* Working days only

 

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