How to Buy a One Hotspur Membership

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Purchasing a One Hotspur Membership for yourself

Every membership requires a unique Client Reference Number (CRN), which can be obtained by registering on the Club's website. Once you have generated a CRN by submitting your details, you will be able to purchase a One Hotspur membership

 

How to generate a CRN

  1. If you do not already have a CRN, click the REGISTER link at the top of the eticketing website.  
  2. Enter your details and check your email for confirmation of your CRN.

TIP: Planning to buy more than one membership for family and friends?
For each membership you will need to obtain a separate CRN, each using a unique email address. Once you have obtained the CRNs for each account, you will be required to ASSIGN a CRN to each membership at the 'Your Basket' stage. See Purchasing a One Hotspur Membership as a Gift for further information.


How to buy One Hotspur membership

  1. Login in with your CRN by clicking SIGN IN at the top of the eticketing website.
  2. Choose your membership from the options below and click 'Buy Now'.
  3. Select whether you would like to pay by direct debit (UK only) or credit/debit card, then select 'Add to Basket'.
  4. Review your order on the 'Your Basket' page, making sure the membership is assigned to your CRN, then select 'Proceed to Checkout'.
  5. Complete the payment. You will receive a confirmation email on completion.

 

  

Purchasing a One Hotspur Membership as a Gift

Every membership requires a unique Client Reference Number (CRN), which can be obtained by registering on the Club's website. If the person for whom you are buying does not already have a CRN, you can create one for them.

 

How to generate a CRN:

  1. If the receipient does not already have a CRN, click the REGISTER link at the top of the eticketing website.  
  2. Enter their details. Note: If you are purchasing the gift as a surprise, please do not use the recipient's email address as this will spoil the surprise. If you use your own email address, this can be changed at a later date by contacting us.
  3. A confirmation email will be sent and this will contain the new CRN.

 

How to buy the One Hotspur membership

  1. Login in with your CRN by clicking SIGN IN at the top of the eticketing website.
  2. Once signed in, select which type of membership you would like to purchase and select 'Buy Now'.
  3. Choose your membership from the options below and click 'Add to Basket'.
  4. Select whether you would like to pay by direct debit (UK only) or credit/debit card, then select 'Add to Basket'.
  5. On the 'Your Basket' page, select 'Reassign'. If the recipient is already part of your network, their name should appear. If they are not, select 'Search outside of your number' and search for them using their surname and CRN.
  6. Once the membership has been assigned to the correct CRN, select 'Proceed to checkout'.
  7. Review your order on the 'Your Basket' page, making sure the membership is assigned to your CRN, then select 'Proceed to Checkout'.
  8. Complete the payment. You will receive a confirmation email on completion.

Going forward, to change the email address for the recipient, please contact us.

 

Have a question or need support?

Feel free to take a look at our FAQs, which cover a wide range of questions about membership. If your query is still not answered, you are welcome to contact us directly.

 

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