**COVID-19 Update - Please be aware that some Club phone lines are currently closed due to the ongoing COVID-19 pandemic - please see below for other ways to reach us**
We have a number of FAQs pages below which may already contain the answer you are looking for:
Ticketing | Retail | Visitor Attractions | Accessibility | Premium
If your query was not answered in these sections, you can contact our helpful Customer Care team or reach out to the relevant team directly using the details below:
- Ticketing
- Retail
- Visitor Attractions
- Accessibility
- Premium
- Charity Requests
- Spurs Wishes
- Press or Media Enquiries
- Programme
- Matchday Feedback
- Safeguarding
- Tottenham Hotspur Women
- Lost Property
- Global Coaching
- Trials
- General Enquiries
Ticketing
If you've not been able to find the answer you need on Ask Spurs, you can send us a message and a member of the team will get back to you at the earliest opportunity.
Retail
If you've not been able to find the answer you need on Ask Spurs, you can send us a message and a member of the team will get back to you at the earliest opportunity.
Alternatively, you can call us on 0344 499 5007 (UK) or +44 (0)208 344 6673 (overseas).
Our phone lines are open 10am-5pm Monday-Friday, and 10am-4pm on Saturdays. In the build-up to Christmas, phone lines will also open on Sundays 10am-4pm.
Please note that during busy periods there may be extended wait times on the phone. You may therefore prefer to contact us by email using the link above.
Visitor Attractions
If you've not been able to find the answer you need on Ask Spurs, you can send us a message and a member of the team will get back to you at the earliest opportunity.
Accessibility
If you've not been able to find the answer you need on Ask Spurs, you can contact the Access team directly on access@tottenhamhotspur.com.
Premium
If you've not been able to find the answer you need on Ask Spurs, you can send us a message and a member of the team will get back to you at the earliest opportunity.
Charity Requests
We are proud of the considerable work that we do off the pitch in support of charitable causes, using the power of football an the global appeal of Tottenham Hotspur to make a positive difference to the lives of people both at home and abroad. Further information about what we do can be found here.
Please see our FAQs for further details about requests for signed memorabilia, sponsoring a charity event, visiting the Training Centre, meeting players, and other similar requests.
Spurs Wishes
Spurs Wishes exists as a separate initiative within the Tottenham Hotspur Foundation, and enables the Club to make more Spurs dreams a reality for fans of all ages suffering from terminal illnesses within the UK.
If you have a terminally ill relative or friend who deserves to have their wish come true, please email spurs.wishes@tottenhamhotspur.com. Please note that each case will be considered individually by the organising committee.
Press or Media Enquiries
If you would like to speak to our media team, including about the usage of any images, please contact press.office@tottenhamhotspur.com.
Please see Media & Accreditation for further details.
Programme
For specific programme related queries you can contact our Programme team -programme@tottenhamhotspur.com.
They will not be able to answer any other club queries.
Matchday Feedback
We constantly review our matchday arrangements, making improvements based on fan and local resident feedback.
We encourage local residents, local businesses, supporters and staff to give feedback which will help improve the experience for everyone for future events.
You can give us feedback by visiting www.tottenhamhotspur.com/feedback.
Safeguarding
Tottenham Hotspur is an organisation committed to safeguarding children and adults at risk. Our safeguarding team can be reached at safeguarding@tottenhamhotspur.com.
Tottenham Hotspur Women
Tottenham Hotspur Women is one of the biggest clubs in London, running 11 teams with the first team. If you have a query about the team, you can send us a message.
Lost Property
For all lost property enquiries, please call the Stadium Security team directly on 020 3946 4051.
Global Coaching
Our Football Development Programmes offer world-class experiences, inspiring young players by using training methods direct from our Academy as we support every player to reach their full potential. Please click here for further details and to register your interest.
Trials
Information about Academy Trials can be found here. Information can be emailed to our Trials team at academy.trials@tottenhamhotspur.com. However, please remember that we get hundreds of trial applications each week, so are not able to respond to all emails and we cannot watch everyone.
General Enquiries
If you need to contact the Club about any queries not covered by any of the topics above, you can send us a message or write to us at:
Tottenham Hotspur Football Club
Lilywhite House
782 High Road
London
N17 0BX
Back to Top