***Update May 2020***
For information about obtaining refunds for the final five home games of the 2019/20 season, please see 2019/20 Remaining Fixtures and 2020/21 Renewals FAQs.
Club Refund Policy
Regular tickets (not purchased via Ticket Exchange) - these can be cancelled provided the request is submitted in writing no later than seven days before the game. We are unable to process cancellation requests via phone.
Ticket Exchange purchases - these are strictly non-transferable and non-refundable. Please see Ticket Exchange and Ticket Share for further details.
Change Booking Details
Season Ticket Holders who would like to forward their seat to another supporter may do so via Ticket Share (only applicable for games included in the season ticket). No other forms of ticket transfer are permitted.
If you have made a mistake with your booking and would like to enquire about making a change, please contact us using the details below:
For further information about how to withdraw any funds in your e-ticketing account, see Account Cashback.
Spurs Shop Refunds
For further information about returning items bought from the Spurs Shop for a refund, please see Returns.
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