Disability Access Scheme

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What is the Disability Access Scheme?

The Disability Access Scheme is a scheme that will assist our supporters with a disability, impairment and/or have access requirements. The stadium contains dedicated accessible seating and wheelchair bays. These seats are for the exclusive use of supporters who have registered on the Club’s Access Scheme.

How can I register on the Club’s Access Scheme?

All supporters wishing to register on the scheme should complete a copy of the Club’s access requirement form below.

The completed form should be sent to the Access team either by e-mail (access@tottenhamhotspur.com) or by post via the following address:

The Access Team, Lilywhite House, 782 High Road, Tottenham, N17 0BX

The Access team will confirm receipt of the completed form.

I require a personal assistant or carer to accompany me to games. Is this possible?

When registering on the Access Scheme, supporters are encouraged to provide supporting evidence (please see the form for further details). Subject to review, we can look to provide a complimentary personal assistant ticket when you make your booking.

How long does it take to process my Disability Access Scheme Application?

the turn around for Access Requirement Forms is currently 3 - 5 working days but in peak periods, where we prioritise applications for specific upcoming matches, this can take longer.

Despite this, we endeavour to process forms as soon as possible, in time for the match you attend or the next on sale window.

I am an existing Disability Access Scheme Member, how long does it take to register my Blue Badge?

Similar to Access Requirement forms, the turn around for Blue Badges is currently 3 - 5 working days but in peak periods, where we prioritise applications for specific upcoming matches, this can take longer.

Despite this, we endeavour to process forms as soon as possible, in time for the match you attend or the next on sale window.

How do I join the Lift Access Scheme?

Season Ticket holders can send supporting medical evidence to the Access Team who will review and give you further information about how the Lift Scheme works.

Members and non-members would need to register on the Disability Access Scheme.

My friend/ family member is coming to a match with me and is a Blue Badge holder, where can we park?

Please see parking information for Blue Badge holders here: Access parking and transport

Contact details

If you have any queries, please contact the Access Team:

Phone - 0208 365 5161
Email - access@tottenhamhotspur.com

Opening hours are Monday – Friday between 9.30 am and 5 pm

Disability Access Officer - Oliver Riley

Disability Access Executive - Shirley Osborn

 

 

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