This is our Ticket Exchange guidance for non-Members. If you have a membership, please see our guidance for Season Ticket Holders and One Hotspur Members.
How do I purchase on the Ticket Exchange?
Without a One Hotspur membership, please note that you will only be able to make a purchase in the event of a game being on General Sale.
Where this is the case, to make your purchase (subject to availability) please follow the steps below:
- Login to your e-ticketing account
- Click on the fixture you would like to purchase a ticket for
- Select an available seat (ones listed for resale will be highlighted in pink) and add to your basket
All ticket sales on the Ticket Exchange are non-refundable and non-transferable.
How will I receive the ticket I bought on the Ticket Exchange?
Please see our digital ticketing guidance for non-Members.
Can I obtain a refund for a Ticket Exchange purchase?
No. As the seller of the ticket is credited as soon as a purchase is made, all ticket sales on the Ticket Exchange are final. Purchases are strictly non-transferable and non-refundable.
Can I purchase concession-priced tickets on the Ticket Exchange?
All tickets listed on the Club’s Ticket Exchange platform will be listed at the prevailing Adult rate.
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