Ticket Exchange (Non-Members)

This is our Ticket Exchange guidance for non-Members. If you have a membership, please see our guidance for Season Ticket Holders and One Hotspur Members.


How do I purchase on the Ticket Exchange?

Without a One Hotspur membership, please note that you will only be able to make a purchase in the event of a game being on General Sale. 

Where this is the case, to make your purchase (subject to availability) please follow the steps below:

  1. Login to your e-ticketing account 
  2. Click on the fixture you would like to purchase a ticket for
  3. Select an available seat (ones listed for resale will be highlighted in pink) and add to your basket

All ticket sales on the Ticket Exchange are non-refundable and non-transferable.


How will I receive the ticket I bought on the Ticket Exchange?


Can I obtain a refund for a Ticket Exchange purchase?

No. As the seller of the ticket is credited as soon as a purchase is made, all ticket sales on the Ticket Exchange are final. Purchases are strictly non-transferable and non-refundable.


Can I purchase concession-priced tickets on the Ticket Exchange?

All tickets listed on the Club’s Ticket Exchange platform will be listed at the prevailing Adult rate.



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